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How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Published on Dec 12, 2024Updated on Oct 15, 202578OKX House FAQ
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number on the delivery partners' website to check your delivery status.9. What shipping options are available for OKX House orders? We work with our delivery partners to provide the shipping service. Delivery times and fees depend on your location and the option selected at checkout.10. Can I change or cancel my OKX House order after it's been placed?Published on Nov 29, 2024Updated on Mar 2, 202615World Cup VIP Exclusive Gift Set FAQ
Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above. If you don't fill in the address information before the deadline or fill in an incorrect address, your gift set will be forfeited and re-shipment will not be available. Estimated delivery time: The gift set will be distributed at the time specified above.Published on Dec 19, 2025Updated on Mar 26, 2026303How do I avoid scams from off-site communication in P2P transactions?
Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails. If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?Published on Sep 11, 2025Updated on Sep 26, 202512How can you protect yourself from a phishing attack?
OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Mar 3, 20263,685OKX DEX user guide (app)
Meme Mode Meme Mode focuses on trading specific Meme tokens. Users can browse and trade Meme-related assets in a dedicated market view with tailored trading options. This mode is ideal for users who are particularly interested in Meme tokens.Swap Mode Swap Mode supports both market and limit orders, allowing users to perform more advanced trading operations. Users can set slippage tolerance and execute trades at the best available price.Published on Aug 24, 2023Updated on Mar 3, 20266,010OKX x McLaren: Digital Collectibles FAQs
Physical prizes will be shipped via DHL, you will receive shipping updates via text. If you win an experience you will be contacted via email (nftwinners@okx.com).How do I know what rarity my digital collectible is? You can identify the rarity of your digital collectible by checking their rarity icon which will state Classic, Rare, or Ultra-Rare.Where will my digital collectible be stored and how can I access my collection?Published on Jun 5, 2024Updated on Sep 8, 20256How do I secure my exchange account?
Anti-phishing code An anti-phishing code protects users from email phishing attacks — like those described earlier — by helping them authenticate emails sent by us. Select the Anti-phishing Code option under the Advanced Security section on the Security option and create any code of your choice. Once done, select Get code for SMS verification, enter the received code or the one provided by your authenticator app, and select Confirm to proceed.Published on Jun 12, 2024Updated on Mar 23, 20261,309OKX DEX User Guide (Web)
The Meme Pump section aggregates on-chain meme markets such as Pump.fun and Moonshot, helping users discover early-stage opportunities. The Copy Trading and Signals sections provide curated insights based on wallet addresses and token performance, delivering high-quality on-chain signals to users. Step 4: Place a trade On the Market page, select any cryptos to enter the advanced trading interface and place a trade.Published on Aug 25, 2023Updated on Feb 12, 20261,014How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on Jul 3, 2025Updated on Jul 10, 202535What can I do with Discover in the OKX wallet?
OKX Wallet truly delivers on the promise of being a comprehensive Web3.0 portal, empowering users with tools, insights, and access all in one place.Spot Smart Money signals and seize early Meme trading opportunities. OKX Wallet’s Smart Money feature aggregates the trading activities of wallet addresses with high success rates, helping users access key information earlier and improve their chances of success in Meme trading.Published on Feb 24, 2023Updated on Mar 25, 20266,348What are the cryptoassets that are listed on OKX in the United Arab Emirates (UAE)?
Animecoin APE ApeCoin API3 Api3 APT Aptos AR Arweave ARB Arbitrum ARG Argentine Football Association Fan Token ARKM Arkham ASP Aspecta ASTER ASTER ASTR Astar ATH Aethir ATOM Cosmos AUCTION Bounce AVAX Avalanche AVNT Avantis AXS Axie Infinity BABY Babylon BABYDOGE Baby Doge Coin BAL Balancer BANANA Banana Gun BAND Band Protocol BARD Lombard BAT Basic Attention Token BCH Bitcoin Cash BERA Berachain BETH BETH BICO Biconomy Token BIGTIME Big Time BIO BIO Protocol BLUR BLUR BNB BNB BNT Bancor BOME BOOK OF MEMEPublished on Sep 18, 2024Updated on Nov 17, 20258Understanding the risks of using digital payment token services
Market conditions or investor sentiment can lead to rapid drops in liquidity, especially for small-cap tokens and "meme coins". Additionally, customers may have difficulty selling their DPTs in the event of operational or technological issues such as system or platform outages or cyberattacks. To reduce this risk, choose a platform with stronger liquidity and higher trading volume.Published on Jun 17, 2025Updated on Nov 17, 20252What documents are accepted as proof of source of funds and wealth in the United Arab Emirates (UAE)?
Navigating regulatory requirements around the legitimacy of funds is essential to ensure financial transparency, uphold anti-money laundering (AML) standards, and maintain compliance with local and international regulations. As part of our enhanced due diligence (EDD) measures, financial institutions and service providers in the UAE are obligated to verify the origin of funds involved in transactions—especially those of significant value or perceived risk.Published on Jun 17, 2025Updated on Jan 5, 20262What onboarding information is required for a fund?
directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note:For public funds, only the articles of association are required.Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) FCCQ Wolfsberg Questionnaire or an equivalent anti-moneyPublished on Oct 13, 2023Updated on Feb 12, 2026115