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How do I stay safe from phishing SMS using the name OKX?
As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.Published on May 9, 2025Updated on Mar 4, 2026321How do I make full use of OKX's time-saving NFT trading tools?
As crypto-verse continues to evolve, we remain dedicated to equipping you with the tools you need to stay ahead in their trading journey.Published on Jan 5, 2024Updated on Sep 12, 202510How do I add my emergency contact?
If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS. If we don’t hear back or see any login activity within your selected response timeframe, we’ll begin contacting your nominated emergency contact by email and SMS. Follow-up messages will be sent every 10 days until we receive a response or your account is reactivated.Published on Jul 24, 2025Updated on Feb 12, 2026259What's smart sync and how do I use it?
Total stop loss for trader: this setting lets you define the maximum amount you’re willing to lose across all trades under a lead trader. If your cumulative losses reach this amount, you’ll automatically stop copying the lead trader, and any open positions will be handled according to the action you set.Published on Feb 26, 2024Updated on Feb 12, 2026432Why is my deposit/withdrawal suspended?
Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on Jan 26, 2026989Spot grid bot FAQ
This function moves the entire grid upward automatically to stay aligned with the price movement. It allows your trading bot to stay active longer by removing the lowest grid and adding a new grid at the top.When the current price hits the grid's upper limit: The lowest buy order at the grid's lower limit is canceled. A new buy order is placed at the original grid's upper limit. Once the buy order is filled, a corresponding sell order is placed one grid level above the original upper limit.Published on Aug 28, 2025Updated on Jan 22, 202617How do I start trading cryptocurrency on OKX with Smart Trading?
This approach allows you to stay actively involved in the decision-making process while benefiting from automated trade execution, saving you valuable time and effort.Are there any factors for me to consider? Customization: each Smart Trading product offers a level of customization to cater to your unique needs and risk appetite.Published on Apr 7, 2024Updated on Oct 15, 202571Trade and Earn FAQ
The platform will continue to launch more promotional events — stay tuned for future updates. Click here to learn more. Note: The Q&A in this article covers only the general rules applicable to Trade and Earn and Trading Competition campaigns. Specific rules may vary for each campaign — please refer to the rules on the respective campaign page.Published on Mar 30, 2026Updated on Apr 4, 20263How does the V3 liquidity pools work on OKX DeFi?
However, at this moment, when ETH prices increase, you'll have lesser ETH tokens and more USDC tokens. So by holding $5000 ETH, users might be better off with the increase of ETH price.What's OKX DeFi? Our DeFi lets you manage all your DeFi investments right from the OKX Wallet and serves as a powerful gateway to 22 chains and 3000 investments with 100 protocols like Aave, Curve, Compound, and Yearn, and Arbitrum.Published on May 14, 2024Updated on Sep 12, 202525How do I explore new tokens?
Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Sep 10, 202555How do I automate grid trading strategies on spot grid crypto trading bot?
It can be a game-changer for traders looking to stay ahead in any market situation.How do I use trailing settings in the spot grid trading bot? Start by creating a spot grid in the trading bot section. Scroll down to the advanced settings section, where you'll find the trailing up and trailing down options.Published on Feb 29, 2024Updated on Jan 30, 20261,771What's Dual Investment and how do I use its auto-renewal?
Dual Investment auto-renewal helps you continuously subscribe your principal and interest to new Dual Investment orders while letting you set your price preference to suit your investment needs.How does Dual Investment auto-renewal work? We offer two auto-renewal strategies – Basic and Advanced.Published on Nov 7, 2023Updated on Feb 12, 20261,539How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026385What's Smart Sync on spot copy trading?
Smart sync is a copy trading mode that lets you automatically sync your asset allocation for each spot order with the lead trader. When a lead trader buys crypto, a ratio between the amount they buy and their trading account equity is calculated. This is then applied to your total investment to determine how much you buy.Published on Oct 9, 2024Updated on Mar 4, 2026266