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Interest-free period change for VIP Loan and Simple Earn fixed
As Simple Earn fixed users, if your order is terminated due to early repayment more than 120 hours before the scheduled term ends, you’ll receive 100% of the remaining interest as compensation. However, if early repayment occurs within the final 120 hours before term-end, interest won’t be charged for the remaining hours until maturity. OKX teamPublished on Apr 2, 2026Updated on Mar 31, 2026AnnouncementsInterest-free period change for Institutional Loan and Simple Earn fixed
As Simple Earn fixed users, if your order is terminated due to early repayment more than 72 hours before the scheduled term ends, you’ll receive 100% of the remaining interest as compensation. However, if early repayment occurs within the final 72 hours before term-end, interest won’t be charged for the remaining hours until maturity. OKX teamPublished on Nov 7, 2025Updated on Nov 7, 2025AnnouncementsHow do I check if an email is officially from OKX via EML file?
Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on Nov 24, 2025Updated on Mar 4, 2026FAQ15How do I use the Open interest indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 15, 2024Updated on Sep 10, 2025FAQ2114-Day Free Trading Terms and Conditions
You should consider whether you understand how crypto works as the value of your assets, including stablecoins, can increase or decrease and profits may be subject to capital gains tax. Past performance does not indicate future results. Please consult your legal/tax/investment professional for questions about your specific circumstances.Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsHow to fix passkey error 50162 on Android devices
You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions. Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services.Published on Dec 8, 2025Updated on Dec 26, 2025FAQ1,467How do I subscribe to Simple Earn Fixed?
Open your OKX App, go to Explore > Simple Earn Navigate to Explore and select Simple Earn Select Fixed to find Simple Earn products with fixed number of days (for example 14 Days), as not all currencies in Simple Earn have fixed term options Select Fixed to find Simple Earn products Enter the amount you'd like to deposit into Simple Earn Fixed, and complete the subscription by selecting Continue.Published on Aug 10, 2023Updated on Feb 10, 2026FAQ92OKX to adjust position tiers of margins and discount rates
Specific adjustment details are as follows: Margin position tiers: 6:00 am — 10:00 am (UTC) on Oct 31, 2024 For more details on the new position tiers, refer to the following Excel file: Oct25 v1 6:00 am — 10:00 am (UTC) on Nov 1, 2024 For more details on the new position tiers, refer to the following Excel file: Oct31 v1 The position tiers for isolated margin and cross margin in single-currency mode will be adjusted according to the table above.Published on Oct 21, 2024Updated on Nov 17, 2025AnnouncementsOKX Wallet Now Offers Free Gas Transfer
How to participate: Currently, this feature is only supported by the "Slow" and "Average" modes for fungible token transfer when initiated through our latest OKX App. It is not supported for NFT transfer, contract interaction, or approval actions. You can click on the "Free transfer" button on the free gas landing page in the latest version of the App or use the Wallet - Send - Select crypto to experience free gas transfer.Published on Apr 18, 2023Updated on Nov 17, 2025AnnouncementsOpen interest limits of contracts
Single user position limits In any specific futures, if the open positions and orders (across the main and sub-accounts) reach or exceed the maximum limits of open position percentage per user and open position limit per user, position limit rules will apply to the main and sub-accounts. Once the position limit rules are triggered, the system rejects any new opening orders in this futures. Reduce-only orders are not restricted by this rule.Published on Mar 22, 2025Updated on Feb 3, 2026Product documentationOpen API for ETH Staking
Dear valued customer, OKX released the ETH Staking API on November 08, 2023 (UTC). You can keep track of BETH positions and daily yields, as well as stake and unstake through the API. You can also use it to develop and monitor arbitrage strategies to maximize your profits. API documentation link:https://www.okx.com/docs-v5/en/#financial-product-eth-staking We'll continue working to provide you...Published on Nov 9, 2023Updated on Nov 17, 2025AnnouncementsOKX announcement on the opening of withdrawals
OKX is expected to open withdrawals at 8:00 (UTC) on November 26, 2020. Our users should refer to the announcement "OKX reveals user compensation and loyalty rewards for after withdrawals reopen" regarding user loyalty reward campaigns. Thanks again to all our users for their support; OKX will continue to provide you with better products and services. Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Nov 26, 2020Updated on Nov 17, 2025AnnouncementsAnnouncement of Opening the Withdrawal of FLM
The withdrawal services of FLM have been opened. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 30, 2020 (UTC)Published on Sep 30, 2020Updated on Nov 17, 2025AnnouncementsSuspension the FIX API service
Dear Valued Customers, Given to the fact that we have listed quite a number of token trading pairs as well as different type of contracts, in order for us to provide a more stable API, we would need to carry out a major upgrade to our current FIX API. The FIX API suspension the service at 00:00 on December 9, 2017 (Beijing Time). The REST API and WebSocket API are still available. Please add our API customer support WeChat (ID: ApiSupport) for API-related questions.Published on Dec 8, 2017Updated on Nov 17, 2025AnnouncementsHow do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 2025FAQ60