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Convert FAQ
The converted currency will be deposited to your funding account and can be viewed in your transaction history.4. Where can I view my Convert transaction history? You can view the transaction history by selecting Record on the Convert page. Alternatively, you can view them in Assets > History > Asset > filter Convert type. Select Record on Convert page to view your convert transaction5. Why can't I find the crypto I want to convert in the Convert list?Published on Sep 27, 2023Updated on Mar 3, 20261,494TradingView Subscription Codes – Terms and Conditions
Codes will be shared via the "My Rewards" section of your OKX account, email to your registered OKX address, or direct notification within the OKX app. Codes are valid for online redemption on tradingview.com only and typically cannot be used for subscriptions initiated through mobile applications. Campaign codes are non-transferable, cannot be sold, converted into cash, or combined with other promotions unless explicitly stated by TradingView.Published on Jul 23, 2025Updated on Sep 9, 20253I haven't received the SMS code
We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on Aug 16, 2023Updated on Mar 3, 202632,385Convert to Pay FAQ
You can access Convert to Pay through multiple entry points: Pay menu: Navigate to the Pay menu, select Add funds, and select Convert. This'll direct you to the Convert page. Balance details page: On the Balance details page, select Convert to proceed to the Convert page Navigate to the Pay option, select Add Funds, and select Convert. This'll direct you to the Convert page, just like via the Pay menu.Published on May 23, 2025Updated on Feb 12, 202620What's OKX Convert?
Convert enables you to complete one-click transactions after confirming a price, without having to know how the spot market works, meaning you'll receive the amount you preview.3. How do I use Convert? Please refer to this article to learn how to use the Convert function: Convert FAQ4. Which crypto can I convert on OKX? With Convert, you can exchange most of the cryptos listed on our platform.Published on Sep 27, 2023Updated on Mar 17, 20262,160How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on May 19, 2025Updated on Mar 16, 202619Community Feedback Program Terms & Conditions
Incorrect Translation: Translations that are open to misunderstanding and do not accurately reflect the meaning of the English text. Incorrect Terminology: Misunderstandings or confusion resulting from the use of incorrect terminology. Layout/Format Issues: Issues related to the layout or format of the content, such as overlapping texts or partially visible texts. Other Language-Related Issues: Non-fluent translations, awkward phrases, or unnatural texts.Published on Jul 9, 2024Updated on Nov 17, 20251How do I convert my crypto?
Open your OKX app, select Trade > Convert Open Convert page Select the available crypto in Convert from/to sections Insert the amount and select Preview to check the order details Select Convert to complete your order Select Convert within 10 seconds to complete your order Note: Only supported cryptos for Convert will be shown. The conversion rate is updated every 10 seconds to ensure you're getting the most accurate rate.Published on Sep 3, 2024Updated on Feb 9, 20261,314How do I check on updates to my support ticket?
Request to send code to your email for verification process Fill in the code that you received once this page appears Once the Ticket details page opens, review the latest updates from our team. To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files. Click Send or Reply to continue the conversation with our support team. Note: Please continue all discussions about your issue within the original support ticket instead of creating new ones.Published on Oct 17, 2025Updated on Mar 16, 202642EVM Inscription Tool FAQ
Bulk-text mode: if you would like to inscribe different inscriptions.Published on Dec 15, 2023Updated on Dec 18, 202523How do I check if an email is officially from OKX via EML file?
Export or download the message as an .eml file.Step 2: Open the EML file with any text editor on your desktop Right-click the file > select "Open with" > select any of your text editors (e.g., Notepad, TextEdit, etc).Step 3: Check authentication fields inside the EML file Search for the authentication results: spf=fail dkim=fail dmarc=fail If any of these fields show fail, the email didn't pass validation and is likely not sent by OKX. dmarc=fail means the email is unauthorized and shouldn't be trustedPublished on Nov 24, 2025Updated on Mar 4, 202615What's OKX Affiliate Program?
There's one method to become an affiliate: Review this document in its entirety, review the OKX Affiliate Program Agreement in its entirety, and complete the application form. An affiliate link will be shared with you if your application is approved. Click here to fill it out.How can I earn commission as an affiliate? Get your affiliate links - The links and codes are available at the More > Affiliates page.Published on Sep 27, 2023Updated on Mar 16, 20263,171Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
This speedup is due to the usage of the Plonky2 framework, which compiles Rust-coded circuits into efficient machine language instead of using slower Python scripts. We also enhanced Plonky2 to run some computations on GPUs, reducing the time by an extra 30%. Better auditability: With Version 2, we use a high-level framework that handles complex cryptographic details for us. This makes our code clearer, more readable, and less prone to errors.Published on Oct 21, 2024Updated on Feb 11, 202690OKX Brazil Affiliates New User Campaign
Trading under Advanced mode; Simple mode; Convert through App, and Spot trading; Express buy/sell with BRL; and Convert through Web is counted. The total Affiliate Rewards will be calculated by multiplying the number of affiliated users who complete a single trade in any Tier by the Reward amount corresponding to its Tier. The total max reward is $13,500 BRL per affiliate. The Affiliate Rewards will be distributed to an OKX account designated by the Affiliate in writing held by the Affiliate.Published on May 11, 2024Updated on Feb 9, 20261What's DEX Referral program?
To create your first referral code, go to the DEX Referral dashboard and select Create referral code to generate a custom code. Create your referral code You can create a custom referral code using 5–15 alphanumeric or numeric referral codes. Each wallet account can generate up to 100 referral codes. Once created, it can't be changed or deleted. For each code, you can set 0-20% invitee discount (whole numbers only) and the wallet bound to the code enjoys a service fee discount when trading.Published on Jul 21, 2025Updated on Mar 2, 2026325