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Why do I have to trade on OKX Liquid Marketplace?
Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me? In more detail, here are the main benefits of the OKX Liquid Marketplace for pro and institutional crypto traders: Competitive prices, regardless of size or complexity: Always access tightest available quote/spreads. Send custom RFQs to multiple counterparties. Let multiple makers compete to win trades.Published on Mar 13, 2024Updated on Oct 30, 202516What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Jan 15, 202655How do I start trading cryptocurrency on OKX with Smart Trading?
Learn more about Signal trading here.How do I decide which Smart Trading product is best for me? Whether you're a crypto newbie dipping your toes into the market for the first time or a seasoned trader looking to optimize your strategies, Smart Trading has something for everyone.Published on Apr 7, 2024Updated on Oct 15, 202571Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on Dec 4, 2024Updated on Apr 1, 2026721Spot grid bot FAQ
Any profits not associated with the order groups will be reflected under Unpaired PnL, so rest assured, none of your PnL is withheld.5. Why are there many PnL metrics displayed on my Spot Grid bot, and which PnL is the true bot PnL? Total PnL is the key metric for tracking your bot's overall performance. It reflects the change in your bot’s equity over time, factoring in all gains and losses.Published on Aug 28, 2025Updated on Jan 22, 202617Why is my deposit not credited even when all information is correct?
Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.Published on Oct 17, 2024Updated on Feb 12, 20261,814I haven't received the SMS code
Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead.Published on Aug 16, 2023Updated on Mar 30, 202632,632What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
The REST API domain will be updated to eea.okx.com, and the WebSocket domain will be updated to wseea.okx.com.Published on Jul 2, 2025Updated on Nov 17, 2025169Block trading basics
The minimum notional size for a block trade is US$1,000 or equivalent.Why is the combo price on the RFQ builder different from the price the maker expects me to pay? The combo price as displayed on the builder is based on the mid-point of the latest bids and asks on the order book. However, block trading occurs off of the order book as a privately negotiated transaction between a Taker and a Maker.Published on Jun 29, 2022Updated on Mar 6, 202616How do I use the custom formula feature?
Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in real timeHow does the custom formula feature help mePublished on Mar 5, 2025Updated on Sep 10, 20254How do I use the custom interval feature?
to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help mePublished on Mar 5, 2025Updated on Sep 10, 20255How do I add my emergency contact?
Fill in all the requested details of your emergency contact Toggle on Let OKX notify this contact option if you’d like us to send them a heads-up that they’ve been listed as your emergency contact. Switch on the notification feature Ensure that the details provided are spot on Select when to notify your contact — we'll first reach out after your inactivity period, and if there's no reply within Your response time, we'll contact them.Published on Jul 24, 2025Updated on Feb 12, 2026257Copy trading FAQ
What factors could stop me from copying a trade in copy trading?Published on Sep 15, 2023Updated on Jan 21, 2026My mobile phone isn't working, what should I do?
Start logging in and select Switch verification method (in the app) or Call me instead (on the web). You'll then be able to log in with voice, email, or authenticator app code depending on the platform. Switching verification method in the app Switching verification method on the webI want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?Published on Aug 22, 2023Updated on Jan 27, 2026463What's Smart Sync on spot copy trading?
Smart sync is a copy trading mode that lets you automatically sync your asset allocation for each spot order with the lead trader. When a lead trader buys crypto, a ratio between the amount they buy and their trading account equity is calculated. This is then applied to your total investment to determine how much you buy.Published on Oct 9, 2024Updated on Mar 4, 2026266