The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.

Ensure the photos have not been edited using image software (e.g., Photoshop) and are not screenshots. Upload color photos or files. Upload clear photos showing all four corners of the document (front and back if applicable). Make sure all pages containing important information are included. Ensure the entire document is visible, readable, undamaged, and free of glare. Confirm that the document is still valid and not expired.

Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.

They must meet the following requirements: Include your name, date of birth, issue, and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo Include all corners of the document Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame No mask, glasses, and hats No reflection or glare from photo flash Proof of address They must meet the following requirements: Upload a document with your current

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?

Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?

Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.

They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.

Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache. Switch your network environment (for example, use 4G/5G instead of Wi-Fi). If the above steps do not resolve the issue, please use the email linked to your account to send photos of the front and back of your ID to our customer support and we will assist you.

Identity Verification Upload a clear photo of a valid government-issued ID that meets the requirements of your region (e.g., passport or driver’s license) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2.

Guide to ID and selfie photos for identity verification

Avoid taking screenshots or photos of private keys/Mnemonic phrases. Be wary of unknown sources: avoid importing private keys into unknown websites or using wallets from unfamiliar sources. Promptly check for malware or viruses if abnormalities are detected. Store your data offline: keep sensitive information like private keys, passwords, and mnemonic phrases confidential. Use physical media as your backup, such as writing on paper and storing it offline.

Do not take screenshots or photos, as this may expose the information to online attacks. Do not import your private key into unknown third-party websites, and do not download or use wallet applications from unverified sources. These may contain security risks such as malware or trojans. If you notice any abnormal behavior, scan your device for potential threats immediately.3. Frequently Asked QuestionsQ: Why can’t Web3 wallet platforms help users recover their passwords?