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What should I do during or after a scam?
Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on 11 Mar 2024Updated on 4 Mar 2026719How do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on 5 Sept 2023Updated on 12 Feb 2026846What's a dusting attack?
The digital currency industry has revolutionized finance, but it also faces security risks such as hacks, scams, and fraud. While blockchain networks enhance security through decentralization, they're not entirely immune to evolving threats from bad actors. One lesser-known attack is the dusting attack, which can compromise user privacy without immediate detection.Published on 4 Oct 2024Updated on 3 Mar 202613What's OKX Affiliate Program?
Affiliates, co-inviters, or sub-affiliates that have not completed identity verification (Individual/Institutional) cannot receive commissions. Affiliates, co-inviters, or sub-affiliates that have not completed identity verification cannot receive commissions. The affiliate's commission rate is 0, the affiliate’s commission has been suspended, or the affiliate's account is frozen. The co-inviter link fails the assessment, resulting in a commission rate of 0.Published on 27 Sept 2023Updated on 16 Mar 20263,167How do I protect my account from Trojan horse takeovers?
Most modern malware can: Steal your login credentials It can extract saved usernames and passwords from your browser, email, social apps, and even crypto wallets. Monitor your clipboard Anything you copy, such as wallet addresses, passwords, or verification codes, may be captured and sent to hackers. Record your keystrokes It can log what you type, including login details and other sensitive information.Published on 30 May 2025Updated on 5 Feb 202610What onboarding information is required for a privately owned company?
These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on 13 Oct 2023Updated on 12 Feb 2026274What onboarding information is required for the non-profit organization (NPO)?
Provide identifying information Provide identifying information for the NPO, such as your institution’s legal full name, registration address, principal place of business, institution type, an industry, amongst other pertinent and verifiable data. Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the NPO, as well as the identity of each key person involved.Published on 13 Oct 2023Updated on 12 Feb 202671What onboarding information is required for a family office?
Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registration address, principal place of business, institution type, and industryPublished on 13 Oct 2023Updated on 12 Feb 202666What onboarding information is required for a Publicly Traded Company?
Provide identifying information Provide identifying information for the publicly traded company, such as your institution’s legal full name, registration number, incorporation date, registration address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a privately owned financial institution?
Provide identifying information Provide identifying information for the privately owned financial institution, such as your institution’s legal full name, registration address, principal place of business, institution type, and industry, among other pertinent and verifiable data.Published on 13 Oct 2023Updated on 27 Sept 2025120VIP New Year gift set FAQ
Please check this page for updates on your shipment status.Terms and Conditions This VIP giveaway promotion ("Promotion") is being offered by Aux Cayes FinTech Co. Ltd. ("OKX"). The Promotion starts on 1 January 2026 at 21:00 (UTC+8) and ends on 9 January 2026 at 24:00 (UTC+8)(the "Promotional Period"). By default, users who enter the Promotion page and participate in this Promotion are deemed to have read and understand the terms and conditions of this Promotion.Published on 19 Dec 2025Updated on 3 Mar 2026239How do I buy USDT with Belarusbank?
Our Web3 Wallet is highly secure, user-friendly, and safeguarded by industry-leading technologies. It also has in-built access to our NFT Marketplace and over 1000 decentralized applications (DApps) through OKX Discover.Published on 12 Mar 2024Updated on 17 Nov 202538What onboarding information is required for the government-owned enterprise?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on 13 Oct 2023Updated on 18 Mar 202661What onboarding information is required for a fund?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on 13 Oct 2023Updated on 12 Feb 2026108Scan to Pay FAQ
Note: Scan to Pay doesn't work for OKX Singapore users outside of Singapore, even if the merchant accepts GrabPay.Examples of where you can Scan to Pay: Cafés: BreadTalk, Cedele, Co+Nut+ink, Lavender Bakery, LiHo Tea, Paris Baguette, Duke Bakery Dining: Jumbo, Tung Lok, En Yeoh's Bak Kut Teh, Pizza Maru, Subway, Woke Ramen Shopping: Dyson, Innisfree, JD Sports, Lovet, SK Jewellery Health & Beauty: Jean Yip, Yun Nam Hair care, V Medical, A.M.Published on 16 Sept 2025Updated on 12 Feb 2026