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How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on 6 Feb 2025Updated on 10 Sept 20253What's Strategy protection and hidden personal trades features?
Before the update is done After the feature is utilizedHow do I use the Hidden personal trades feature? Head over to the Copy trading page and select My lead trades Once in, select Edit Select Edit to proceed to the Personal info page Select Hidden under the Personal trades part within the Personal info page to start hiding your personal trades from others Switch the Personal trades' setting to HiddenPublished on 14 Jul 2024Updated on 6 Mar 202661Why am I asked to confirm my personal details again?
personal data is encrypted and securely stored in line with data protection laws.Published on 19 Mar 2025Updated on 15 Oct 2025136What are Source of Funds (SoF) and Source of Wealth (SoW)?
or credit Loan/credit agreement Shows customer name and loan/credit amount Loan/credit account Statement Shows customer name and loan/credit balance Crypto transaction History Provide screenshots or exported files of borrowed/supplied transactions Gambling winnings Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling orPublished on 24 Dec 2024Updated on 17 Nov 20251What is Proof of Reserves (PoR) user snapshot data?
Users can switch to Grow account > Loan for more details. Note: collateral can't be used for other purposes, so it won't be shown under your assets, but it could be located through the following methods: On Web: Grow > Loan > View loan details (for individual loans and respective collaterals) On App: Go to Menu > Loan > Loan management (for individual loans and respective collaterals)Published on 20 Jan 2023Updated on 4 Mar 2026488How do I register an account on OKX?
We're a global digital asset platform offering a wide range of services, including spot and derivatives trading, a decentralized exchange (DEX), crypto loans, and an NFT marketplace. You can trade cryptocurrencies with deep liquidity and advanced tools, explore cross-chain swaps through the OKX DEX, and borrow funds by using your assets as collateral.Published on 23 May 2024Updated on 3 Mar 202626,792How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on 5 Nov 2024Updated on 10 Sept 202513How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
For example, if you're a financial institution dealing with transactions such as deposits, loans, investments, trading, and currency exchange. If you're unsure about it, please contact our verification team at verification@okx.com for clarification. What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices.Published on 12 Dec 2024Updated on 15 Oct 202578How do I manage my P2P settings?
A malicious person who uses vishing can call you and pretend to share that there's some news about your P2P orders or account. We'll never ask you for your personal info through a call or message you haven't requested. If you receive a suspicious email, SMS, or voice call, try to verify it through our official verification tool. If you have any questions, start with our AI chatbot: you can find it in the OKX Support Center on the website or in the app.Published on 22 Aug 2023Updated on 17 Mar 20262,523What's Smart Arbitrage bot and how do I use it?
Smart Mode: the system automatically suggests the best strategy for the user and manages take-profit, stop-loss, and position adjustments intelligently.How do I use Smart arbitrage bot?Published on 22 Aug 2024Updated on 9 Feb 2026106How to prevent phishing emails?
They often blend into your inbox and try to trick you into sharing personal information or even your account credentials. Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on 24 Jun 2025Updated on 16 Dec 20253How do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on 16 Sept 2025Updated on 28 Jan 2026Quote sorting
How does Block Trading by OKX determine which quote is the "best quote" to show on the first line for my RFQ on the RFQ Board? The best price, bid and ask, will be sorted to the top, independent of the Maker. This means that the best bid may have been provided by a different Maker than the best ask. For quotes on RFQs where the quote currency of all legs are the same, the best bid is simply the highest value, while the best ask is the lowest.Published on 30 Jun 2022Updated on 10 Sept 202511Understanding the risks of using digital payment token services
If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account. Using a regulated platform with strong security helps reduce risk, but no system is foolproof. Always protect your credentials and never share them with unknown parties.Custody Risk When you entrust your DPTs to a platform for safekeeping, that platform acts as your custodian.Published on 17 Jun 2025Updated on 17 Nov 20252OKX P2P general trading guidelines
We'll never ask for personal information, Google Authenticator code or passwords. We'll only communicate with you through our official email domain (okx.com) and in-app chat. You're highly encouraged to do all communications via the in-app chat so that it can be used as official evidence in the event of a dispute.Published on 28 Aug 2023Updated on 9 Feb 2026465