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How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 20256How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on 4 Mar 2025Updated on 10 Sept 202514How do I find my user ID (UID)?
OKX's user ID (UID) is a unique identifier assigned to each account on our exchange platform. Think of it as your account’s fingerprint—exclusive to you and essential for various platform activities. Your user ID helps us to identify your account quickly and accurately, making it an important reference for customer support inquiries, security verification, affiliate programs, and certain...Published on 20 Mar 2025Updated on 3 Dec 2025181Where can I find the minimum BTC amount required for deposits?
App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on 15 Oct 2024Updated on 12 Feb 202634Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on 16 Oct 2024Updated on 24 Oct 202551How do I find my deposit address and tag/memo/comment?
The process for sub-accounts to find deposit addresses is the same as for the main account. If your deposit address appears different, this may be due to the system upgrade or the presence of multiple available addresses, which is normal. To reduce operational risk, please consistently use the same address when possible.Published on 22 Aug 2023Updated on 3 Mar 202667,668Where do I find limits, fees and processing time details for cash withdrawal?
The limits can vary depending on factors like: The withdrawal method you choose Your account verification level When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The withdrawal limits as shown on the withdrawal method selection for the app The withdrawal limits as shown on the withdrawal method selection for the webTypes of limits Minimum withdrawal limit: Minimum amount you can withdraw per transaction.Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
The limits can vary depending on factors like: The deposit method you choose Your account verification level When selecting a deposit method, you'll find the remaining limit for each one. Select the information (i) icon for more details. The deposit limits as shown on the deposit method selection for the app The deposit limits as shown on the deposit method selection for the webTypes of limits Minimum Deposit limit: Minimum amount you can deposit per transaction.Published on 23 May 2025Updated on 12 Feb 202627How do I check my deposit progress?
On the app You can find your deposit progress in 2 sections: Open your OKX app, select Activity, and select Type as Crypto Deposit to view the past transactions Check your transaction on Activity page Open your OKX app, go to Transfer > Deposit > More > Deposit history and you can find your deposit progress Select More to check deposit history Select the deposit transaction that you want to check the progress.Published on 13 Aug 2023Updated on 3 Mar 20268,784How do I update my authenticator app?
Find Security on the Profile page Find Authenticator app and select Change. Find Authenticator app in the Authentication methods section Select Continue and follow the on-screen instructions. You'll receive an email/SMS confirmation upon successfully changing your authenticator app.I can't log in to my account If you can't log in to your account, you can only reset your authenticator app on the OKX app. Enter your account on log in page, select Next.Published on 1 Aug 2024Updated on 16 Mar 2026159How do I change my authenticator app?
Find Security on the Profile page Find authenticator app and select Change. Find Authenticator app in the Authentication methods section Select Continue and follow the on-screen instructions. You'll receive an email/SMS confirmation upon successfully changing your authenticator app.I can't log in to my account If you can't log in to your account, you can only reset your authenticator app on the OKX app. Enter your account on log in page, select Next.Published on 11 Sept 2023Updated on 16 Mar 20264,240Why hasn't my deposit been credited?
You can find it on our deposit page. You can find the Tag on our deposit page If you find a tag, enter the tag in the Tag field on the corresponding platform's withdrawal page. If you can't find the Tag field on the corresponding platform, you can reach out to the corresponding platform's customer support for assistance. Note: if you enter an incorrect/missing tag, it could lead to deposit failure.Published on 1 Sept 2023Updated on 3 Mar 202613,708OKX Beginner's Guide
If you have any further questions, please feel free to check out the Support Center or contact our customer support.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile. You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest.Published on 20 Mar 2023Updated on 19 Feb 20261,702Index components weightage adjustment FAQ
To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.Published on 14 Dec 2023Updated on 12 Feb 202613Trading Fee Rules FAQ
Select details to find out how the fee is calculated Alternatively, you can find the fees for your historical orders in our app by going to Trade, selecting My trades, and find Order history. Open your transaction history page Select the transaction history that you want to view, and you will find the amount of the fee applied at Fill details.Published on 22 Mar 2024Updated on 17 Mar 20261,071