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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDC/ETH. He receives 20 ETH at 17:10 UTC.Published on 13 May 2024Updated on 3 Apr 2026342What are the spot trading guidelines for copy traders?
Sold: April 20, 2023 -500 USDT 0 April 21 (Fri) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 22 (Sat) ETC/USDT Bought: April 6, 2023 Sold: April 22, 2023 +500 USDT 50 USDT April 23 (Sun) BTC/USDT Bought: April 6, 2023 Sold: April 23, 2023 +100 USDT 10 USDT New settlement period starts April 24 (Mon) ETH/USDT Bought: April 24, 2023 Sold: April 24, 2023 +300 USDT 30 USDT April 25 (Tue) BTC/USDT Bought: April 24,Published on 6 Nov 2023Updated on 3 Mar 2026280OKX ZERO Trading Fees event FAQs
Once you have completed verification, select Join Now on the banner on top of the page or within the card for step 3 to participate in this event. Once the button shows Joined, your participation has been successfully recorded and confirmed. Your first trading fee rebate card will be credited to your account within 20 minutes.3. Where can I check my identity verification level? You can check your verification status here.Published on 6 Jul 2023Updated on 3 Apr 202638Copy trading FAQ
The system will notify you and guide you on how to proceed.21. How can I know if parameters are syncing or not and whether it requires actions from my end? Notification will be received via in-app message, push notification, or email regardless of whether synchronization succeeds or fails. You can also check synchronization's status at the top of the bots details page and follow the instructions to complete actions such as adding funds.Published on 15 Sept 2023Updated on 4 Mar 2026686OKX Brazil Affiliates New User Campaign
Tier 3: for every user that completes a single trade of more than or equivalent to 2.500 BRL, you'll be rewarded with 60 BRL in USDT.Terms and conditions The program is tailored for all Brazilian affiliates. The activity period is May 13 2024 07:00 UTC-3 to June 30 2024 21:00 UTC-3. Only affiliated users who register within the activity period will be considered for the total Affiliate Rewards calculation.Published on 11 May 2024Updated on 9 Feb 20261How do I become part of the OKX P2P Merchant Program?
Friendly reminder: Before recording, please check if your phone is on silent and make sure the camera and microphone permissions are enabled.Condition 2: Complete 20 buy or sell crypto transactions You need to complete 20 or more transactions in the [Quick Zone] and [Favorites Zone]. For more P2P trading guides, please refer to: Complete Guide to P2P Trading How to use P2P Express/sell?Published on 25 Nov 2022Updated on 29 Jan 2026713Lead traders: Spot lead trading guidelines
Sold: April 20, 2023 -500 USDT 0 April 21 (Fri) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 22 (Sat) ETC/USDT Bought: April 6, 2023 Sold: April 22, 2023 +500 USDT 50 USDT April 23 (Sun) BTC/USDT Bought: April 6, 2023 Sold: April 23, 2023 +100 USDT 10 USDT New settlement period starts April 24 (Mon) ETH/USDT Bought: April 24, 2023 Sold: April 24, 2023 +300 USDT 30 USDT April 25 (Tue) BTC/USDT Bought: April 24,Published on 30 Oct 2023Updated on 2 Apr 2026195What are the reasons for my spot copy trade order fail?
The possible failed reasons can be sorted into 3 categories: Copy trader related Lead trader related Reasons why crypto can't be soldCopy trader-related reasons1. Insufficient funds in trading account A spot copy trade might fail if a copy trader has insufficient USDT in their trading account. For example, if a spot copy trade requires a minimum order value of 20 USDT, but a copy trader has less than 20 USDT in their trading account, the copy trade will fail.Published on 13 Oct 2023Updated on 9 Feb 202669USDG Convert Fees Change Announcement
OKX Team February 20, 2025Published on 20 Feb 2026Updated on 21 Feb 20264X Layer upgrade and OKT/OKB asset handling FAQ
August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1). August 15, 2025, 10:00 AM (UTC+8) The platform will automatically convert OKT held in users' accounts to OKB according to the exchange rules. August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract.Published on 13 Aug 2025Updated on 29 Jan 202627OKX Web3 wallet customer review reward from Sourceforge terms and conditions
The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on 7 Aug 2023Updated on 28 Aug 202555OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the account verification on your OKX account.Published on 26 Dec 2023Updated on 3 Apr 20264,135OKX customer review reward from Sourceforge terms and conditions
The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on 7 Aug 2023Updated on 8 Oct 202587How does futures spread trading work on OKX Liquid Marketplace?
Multiple instruments Predefined strategies: leverage more than 20+ predefined instruments, including future spreads, options, straddles, etc. Trade all sorts of spreads: carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads. Bespoke instruments: customize your own strategies with up to 20 legs.Published on 13 Mar 2024Updated on 10 Sept 20256How do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: you can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on 22 Aug 2023Updated on 2 Apr 202668,217