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How do I join a video call with customer support?
The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.Published on Aug 26, 2025Updated on Mar 18, 2026FAQ43General X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Feb 12, 2026Updated on Mar 3, 2026FAQ3.1M+ $SENT X Drops campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Feb 4, 2026Updated on Feb 5, 2026FAQ8M $SPACE Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 27, 2026Updated on Jan 27, 2026FAQ1.25M $FOGO X Drops Campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 8, 2026Updated on Jan 16, 2026FAQ500k $BREV campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 8, 2026Updated on Jan 8, 2026FAQ450k XPL - X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 16, 2025Updated on Dec 16, 2025FAQ1.5M $NIGHT X Drops campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 11, 2025Updated on Jan 8, 2026FAQ1M SEI X-Drops Campaign - Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 4, 2025Updated on Dec 11, 2025FAQALL-IN Campaign terms and conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Aug 18, 2025Updated on Nov 17, 2025FAQ1Deposit Match - Rewards session terms and conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Feb 2, 2026Updated on Feb 18, 2026FAQ2Las Vegas GP 2025 Poker Chip Campaign Terms and Conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail. OKX is not responsible for technical, graphic, typographical or editorial errors or omissions. For more information, please visit www.okx.com © 2025 OKX.Published on Nov 18, 2025Updated on Nov 19, 2025FAQTrade Like A Pro hype rules
In case of any disputes, the English version of the activity terms and conditions shall prevail. OKX reserves the right to final interpretations of all activities. For more information about OKX, please visit https://www.okx.com © 2023 OKX. All right reserved.Published on Sep 25, 2023Updated on Aug 28, 2025FAQ12US USDG Deposit Match Campaign Terms and Conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Oct 10, 2025Updated on Nov 17, 2025FAQ7What is the New User Full Rebate Program?
Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on Mar 16, 2026Updated on Mar 16, 2026FAQ
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