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Las Vegas GP 2025 Poker Chip Campaign Terms and Conditions
This Campaign is available to eligible attendees who (1) receive an OKX branded poker chip in Las Vegas between November 21, 2025 and November 22, 2025 in Las Vegas (the "Event"); (2) register via a link posted on OKX global social accounts; (3) or register via a link shared by OKX influencers.Published on Nov 18, 2025Updated on Nov 19, 2025ALL-IN Campaign terms and conditions
For the Las Vegas Formula 1 Grand Prix raffle prize, all travel documentation, visas, and any additional costs not expressly included in the prize description are the sole responsibility of the winner.Published on Aug 18, 2025Updated on Nov 17, 20251What's Satoshi test and how do I complete it?
Satoshi Test Pros and Cons are as below: Pros Cons Reliable method for confirming control over a private address. Multiple criteria are required for a successful test. Supports most networks. (BTC Lightning is unsupported) Involves network fees borne by the user. How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds.Published on May 28, 2024Updated on Feb 17, 202659How do I create passkeys? (web)
Select Enable passkeys and complete the security verification 6.Published on Jan 19, 2025Updated on Feb 9, 20262How do I enable allowlist? (web)
Select the checkbox if you'd like to save the address as verified address to skip future verification and Save to continue making your withdrawal Add new address and save as verified address 6. In the Address book, you can enable the Allowlist only or enable the New address withdrawal lock at the same time Enable allowlist in your address book Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book.Published on Aug 14, 2023Updated on Feb 12, 2026416How do I make a deposit? (web)
What is a deposit? A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. Some crypto also require an...Published on Aug 13, 2023Updated on Jan 26, 20267,532How do I make a crypto withdrawal? (web)
Log in to your account at okx.com, go to the Assets and select Withdraw Complete the withdrawal details and select Next Fill in the Address Note: you can enable allowlist mode to protect your assets. Select the withdrawal network from available options Note: normally, the system will automatically match the network to the selected address. If multiple networks are available, you need to ensure...Published on Aug 20, 2024Updated on Nov 17, 20251How do I close my account? (web)
Select Continue to close if you still want to close 6. Select I understand after checking what'll happen to Your account, Your personal information, and Your orders after closing your account and select Next Read the information about what'll happen after you close your account 7. Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 8.Published on Aug 22, 2023Updated on Feb 11, 2026454How do I freeze my account? (web)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the...Published on Aug 22, 2023Updated on Jan 28, 2026398How do I update my email?
We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly.Published on Sep 6, 2023Updated on Oct 15, 20251How do I change my email?
We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly.Published on Sep 6, 2023Updated on Feb 9, 20264,036How do I link an authenticator app?
Once you've added your OKX account to the authenticator app, select Next in your web browser From your authenticator app, obtain the 6-digit verification code it shows you, and type that code into the web browser After completing these steps, your authenticator app will be successfully linked (Optional) For enhanced security, we recommend disabling cloud sync on your authenticator appPublished on Aug 29, 2023Updated on Feb 12, 202615,919How do I change my phone number?
We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 20251I haven't received the SMS code
Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app. If you can't log in, switch to other alternatives, see the steps below to know how it's done.On the app Select Didn't receive anything?Published on Aug 16, 2023Updated on Feb 9, 202623How do I buy crypto with Google Pay?
While you're able to use Google Pay to complete a trade instantly, for your protection, there may be a withdrawal hold on your funds.6. My Google Pay transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time.Published on Jul 22, 2025Updated on Jan 30, 20264