All
FAQ
Announcements
Product documents
How do I supercharge my trading with Alertatron's automated solutions?
You can also place non-linear scaled orders, time-weighted entries, trailing orders, or run fully managed positions. Dedicated trading bots: for performance and security reasons, orders are executed on a dedicated and isolated trading engine instance. Trading groups Large group management: complex orders can be automated for trading groups with up to 200 clients. Isolated execution: large groups also benefit from isolated execution.Published on Mar 28, 2024Updated on Oct 8, 20251How do I manage my tax account and documents?
Where can I find my tax documents? On the web: Go to Assets > My Assets > Tax Center Tax center is one of the options in Assets > My assets On the app: Select Menu > Tax Center. Once generated, you can also download your full Transaction History for use with software like TurboTax. Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local...Published on Nov 4, 2025Updated on Feb 13, 2026Trading Bot Marketplace FAQ
Institutional investors: entities seeking robust, algorithm-driven trading solutions to manage large portfolios. Developers and strategists: individuals or teams who design trading algorithms and wish to share or monetize their strategies.How can the trading bot marketplace be used by the target audience? Beginners: Ease of use: beginners can browse the marketplace, read reviews, and choose bots with high ratings, simplifying their entry into crypto trading.Published on Jun 13, 2024Updated on Jan 2, 202651How to fix passkey error 50162 on Android devices
Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.Published on Dec 8, 2025Updated on Dec 26, 20251,014Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.Published on Jan 29, 2025Updated on Sep 27, 202540What should I do if I want to withdraw assets that are not supported on other platforms?
Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out when the funds will arrive.Published on Apr 8, 2025Updated on Feb 3, 20269How do I prevent self-trade and improve my API trading efficiency and protection?
Traders with multiple sub-accounts: for traders managing multiple sub-accounts, the Self-Trade Prevention feature provides a robust solution. You can define your own unique Self-Trade Prevention's ID for each sub-account, giving you full control over preventing inadvertent self-trades within each sub-account. This empowers you to execute diverse trading strategies across various sub-accounts with confidence, as the ID can be customized according to your specific needs.Published on Jun 11, 2024Updated on May 14, 202511How do I enable allowlist? (web)
If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses. Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network.Published on Aug 14, 2023Updated on Feb 12, 2026416Why is there a minimum amount to deposit BTC?
Also, we have a specific rule about minimum deposit amount and the solutions. Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse.Published on Oct 15, 2024Updated on Sep 3, 202515How do I set up wallet release for my DEX trading wallet?
On the app, head to the User Center in the top Menu > Security Settings > Account management > Manage DEX access. Enter the User Center page and select Manage DEX access Manage your DEX access easily from the pop-up menu This transfers control of your CeDeFi trading wallet to your chosen wallet address.Published on Sep 24, 2025Updated on Nov 17, 2025Pay FAQ
Pay is a seamless payment solution that lets you send and receive USDG, USDC, and USDT on the X Layer network without incurring additional fees. It features a multi-signature smart wallet, ensuring enhanced security. It also lets you use the OKX card to make purchases.2. Am I eligible to use Pay? Eligibility to use Pay depends on your location. Learn more about it here.3. How do I activate Pay?Published on Feb 11, 2026Updated on Mar 11, 2026I haven't received the SMS code
If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app. If you can't log in, switch to other alternatives, see the steps below to know how it's done.On the app Select Didn't receive anything?Published on Aug 16, 2023Updated on Feb 9, 202623What's a futures trading bot and how do you automate trades with it?
OKX provides a range of powerful, cutting-edge trading bot strategies that perform various functions without requiring active management. Among them is futures grid mode — a futures trading bot that automatically buys and sells futures contracts at predetermined price levels. Although this tutorial focuses exclusively on our futures trading bot, it’s just one of several automated trading solutions we offer.Published on Dec 26, 2023Updated on Oct 29, 202535Why is there a minimum deposit amount for non-BTC?
System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on Oct 16, 2024Updated on Sep 3, 202532How do I level up my trades with Mizar?
Mizar is a crypto trading platform to manage and automate your orders. On Mizar, you can create your bots or copy-trade successful pros to manage your portfolio on your account by connecting to the Mizar bot interface with your OKX API keys.Why should I use the Mizar OKX trading bot? Mizar is a safe and reliable trading platform with a user-friendly interface and advanced trading tools.Published on Mar 28, 2024Updated on Jan 2, 20265