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Address type upgrade FAQ
If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry. Example 1: Entry 1: (Standard) Address A Entry 2: (Universal) Address A These addresses will be merged to Entry 2, which allows withdrawals of any crypto selected for a specific network, based on compatibility.Published on Aug 26, 2025Updated on Dec 30, 2025FAQ858How do I manage my tax account and documents?
OKX uses Coordinated Universal Time (UTC) for all tax reporting. A transaction occurring late on December 31 in the US might be recorded as January 1 UTC and will appear on the following year’s tax form.How do I update my SSN or Taxpayer ID? To ensure your forms are filed correctly, your information must be accurate.Published on Nov 4, 2025Updated on Feb 13, 2026FAQWhat should I do if I mistakenly withdraw crypto via the wrong network?
OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet. After you complete the above steps, you can continue withdrawing assets via the correct network on our platform. If you've selected the wrong network during the withdrawal process, your assets may not be visible. To avoid this, we suggest double-checking the crypto network before taking any action.Published on Jan 21, 2025Updated on Apr 3, 2026FAQTrading Signal Bot Alert Message 2.0 Specifications
Table of Contents Introduction Section A - for PineScript™ Strategy Users Section B - Universally Compatible FAQs Introduction With the launch of Signal Bots, TradingView users can now publish their signals and create a Signal Bot on OKX. In this guide, we will walkthrough the various alert message specifications that OKX supports for users.Published on Aug 30, 2023Updated on Apr 1, 2025Product documentationHow do I enable allowlist? (app)
You can either enable the Allowlist only or enable the New address withdrawal lock at the same time Note: when adding address, you can save the network selected as a universal address to withdraw other crypto from this network. 4. You can either enter the address or select the address in your address book. If there's no address available, you can select Add recipient on the Address book page. 5. Tap Add recipient > Select the recipient type > Choose the network > Paste the address > Next 6.Published on Aug 14, 2023Updated on Mar 31, 2026FAQ1,900
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