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USDⓈ contract FAQ
Q: How does the system respond if USDC experiences a de-peg? The system will monitor the exchange rate fluctuations of stablecoins such as USDC. If there is a risk of depegging, the function to convert USD liabilities to USDC liabilities will be suspended. At the same time, the platform will activate emergency mechanisms, such as using the risk reserve fund to cover part of the risk. Q: Is USDG exposed to de-peg risk as well?Published on Oct 17, 2025Updated on Feb 2, 20264Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on Nov 6, 2025Updated on Jan 20, 202634What limits are there for futures copy trading?
KAITO-USDT, OKB-USDT, ASTER-USDT, ENA-USDT 1,000,000 AXS-USDT, MANA-USDT, COMP-USDT, GMT-USDT, STX-USDT, IMX-USDT, TRB-USDT, YGG-USDT, LPT-USDT, MEME-USDT, PYTH-USDT, TURBO-USDT, SATS-USDT, JTO-USDT, OM-USDT, STRK-USDT, W-USDT, ZRO-USDT, RENDER-USDT, BOME-USDT, POPCAT-USDT, NEIRO-USDT, GRASS-USDT, MOVE-USDT, ME-USDT, VIRTUAL-USDT, AI16Z-USDT, VINE-USDT, S-USDT, BERA-USDT, IP-USDT, BABY-USDT, PROMPT-USDT, WCT-USDT, HUMA-USDT, SPK-USDT, SAHARA-USDT, TREE-USDT, RESOLV-USDT, USELESS-USDT, SYRUP-USDT, LA-USDTPublished on Oct 31, 2023Updated on Mar 10, 2026249Expiry futures (App/Web)
BTCUSDT0806 : where 0806 is the settlement date, meaning settlement will occur at 16:00 on August 6 (HKT). The settlement price for expiry futures is the arithmetic average in USD of the spot index during the hour before delivery. When opening a position, users can set take profit and stop loss in Order Confirmation to mitigate risks and lock in return. If the amount of USDT is too low, it may result in insufficient balance to place an order.Published on Mar 20, 2023Updated on Feb 9, 20269Options (App/Web version)
Simple Options is only available on the app and is not currently supported on the web. The options trading process consists of three steps: Asset transfer, Account information setup, Call/put options operations.App1. Asset transfer Before trading options , you need to transfer funds and move the cryptocurrency you want to use for options into your trading account. You can transfer funds on pages such as Assets and Trade. We'll use the Assets page as an example.Published on Mar 20, 2023Updated on Feb 5, 202639OKX DEX User Guide (Web)
Alternatively, click Swap at the top of the web page to perform a token swap or initiate a Bridge transaction.How do I use Swap & Bridge? Currently, OKX DEX supports trading crypto on 26 chains and cross-chain swaps on 17 chains.Swap In From, select the amount of tokens you wish to swap from; In To, select the amount the tokens you wish to swap into.Published on Aug 25, 2023Updated on Feb 12, 20261,013How do I make a withdrawal? (web)
When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform. You will need to contact the support...Published on Aug 22, 2023Updated on Feb 24, 20261,557How do I create passkeys? (web)
Select Enable passkeys and complete the security verification 6.Published on Aug 16, 2023Updated on Jan 29, 20264,244How do I enable allowlist? (web)
Select the checkbox if you'd like to save the address as verified address to skip future verification and Save to continue making your withdrawal Add new address and save as verified address 6. In the Address book, you can enable the Allowlist only or enable the New address withdrawal lock at the same time Enable allowlist in your address book Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book.Published on Aug 14, 2023Updated on Feb 12, 2026416How do I make a deposit? (web)
What is a deposit? A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. Some crypto also require an...Published on Aug 13, 2023Updated on Jan 26, 20267,532OKX x McLaren: Digital Collectibles FAQs
Las Vegas will have the same drop timings as all other drops despite having a different racing schedule. If you do not claim a digital collectible in this window, you can purchase it on our secondary marketplace instead.What are the benefits of claiming Race Rewind digital collectibles? The Race Rewind collection offers 24 digital collectibles, one for each Formula 1® race in 2024. Collectibles come in three types: Classic, Rare, and Ultra-Rare.Published on Jun 5, 2024Updated on Sep 8, 20256How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first. If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS There’s no...Published on Feb 11, 2026Updated on Mar 4, 20265How do I close my account? (web)
Select Continue to close if you still want to close 6. Select I understand after checking what'll happen to Your account, Your personal information, and Your orders after closing your account and select Next Read the information about what'll happen after you close your account 7. Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 8.Published on Aug 22, 2023Updated on Feb 11, 2026454How do I freeze my account? (web)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the...Published on Aug 22, 2023Updated on Jan 28, 2026398How do I manage my wallet? (web)
Using a seed phrase to create an on-chain identity, users can secure and conveniently manage their assets on various networks, such as Bitcoin and Ethereum etc, across multiple platforms (iOS, Android, and web extension), and also supports multi-seed phrase import and derivation of addresses. Currently, OKX Web3 Wallet supports 80+ networks, including Bitcoin, Ethereum, Solana, BSC, Polygon, Avalanche, Tron, Arbitrum etc.Published on Aug 22, 2023Updated on Feb 21, 2026887