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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be yourPublished on Sep 5, 2023Updated on Feb 12, 2026850Lead traders: Spot lead trading guidelines
USDT Returned to copy trader: 110 - 55 = 55 USDT After selling copy trade crypto, the copy trader's total profit is 550 USDT.Published on Oct 30, 2023Updated on Mar 18, 2026195How do I calculate borrowing interest?
For example, if a customer borrows crypto at 22:55, no interest is recorded at that time. At 23:00, the customer's interest is calculated based on the interest-bearing liability, and the interest is deducted at 23:00. If the customer repays the borrowed cryptos at 22:57, that borrowing will not incur any interest.3.Published on Mar 20, 2023Updated on Jan 29, 202667What are the spot trading guidelines for copy traders?
USDT Returned to copy trader: 110 - 55 = 55 USDT Copy Trader FAQ OKX launched Spot Copy Trading globally in November 2023, allowing users to automatically copy the spot trades of lead traders.1.Published on Nov 6, 2023Updated on Mar 3, 2026280How do I use spot margin trading? (App)
For example: If you borrow assets at 22:55, interest isn’t charged immediately. At 23:00, the system checks your outstanding liabilities and calculates interest accordingly. If you repay the borrowed assets at 22:57 (before the next hourly settlement), no interest will be charged for that borrowing. Interest is automatically deducted from your account at each settlement time.Published on Mar 20, 2023Updated on Jan 30, 2026220How do I check the withdrawal status on the blockchain?
Network type Recommended blockchain explorer websites 60 major networks including BTC, ETH, XLayer, and others https://www.oklink.com Vaulta https://www.unicove.com/en/vaulta zkSync Era https://explorer.zksync.io/ Unichain https://uniscan.xyz/ You may also use other network-specific blockchain explorers as needed.Step 3: Search for transaction details using the TxID Paste the transaction hash (TxID) into the search bar on the blockchain explorer’s homepage and press Enter to view the transactionPublished on Jun 12, 2025Updated on Feb 1, 202661Tokenized stocks FAQ
In the case of Ondo-issued tokenized stocks, trading hours are structured as follows: Trading Sessions (UTC) Overnight: 00:05 – 07:55 Similar to post-market conditions, with lower liquidity and sharper price movements, often driven by global events. Pre-market: 08:01 – 13:29 Trading before the regular session opens, typically at a lower volume and higher volatility. Market hours: 13:31 – 19:59 Standard trading session with the highest liquidity and volume.Published on Feb 2, 2026Updated on Mar 16, 20267What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on Oct 31, 2023Updated on Mar 10, 2026249What limits are there for spot copy trading?
DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDTPublished on Oct 30, 2023Updated on Mar 10, 2026125How do I manage my wallet? (app)
You can insert your wallet address/ENS domain name to add your watch-only wallet into your OKX wallet. Select wallet to add a watch-only wallet Compared with the blockchain browser, the advantage of watch-only wallet is: Multiple watch-only wallets can be added at the same time for easy tracking Multiple networks are aggregated in the same wallet without switching browsers of different networks.Published on Aug 22, 2023Updated on Mar 28, 20261,979Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on Dec 4, 2024Updated on Mar 19, 2026720
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